Refund & Returns Policy
At Classic Style Mart, we are committed to providing quality products and a smooth shopping experience. Every order is carefully checked before dispatch. If you receive an incorrect, damaged, defective, or missing item, we're here to help.
All refund and return requests are reviewed by our Customer Support Team and are subject to verification before approval.
1. Refund Eligibility
You may be eligible for a refund or replacement under the following circumstances:
Incorrect Product Received
- Wrong product delivered.
- Incorrect size, color, or variant sent.
- Incorrect quantity received.
Damaged or Defective Product
- Product damaged during shipping.
- Quality issue.
Delivery Issues
Refund requests may also be considered if:
- The shipment is confirmed as lost by the courier.
- The package is returned due to a courier-related error.
- Delivery fails because of circumstances beyond the customer's control.
- Any other verified courier-related issue.
2. Reporting an Issue
To ensure quick resolution, please notify us within 48 hours of receiving your order.
Contact Customer Support
Classic Style Mart
Customer Care: +91 9514935337
Please include:
- Order ID
- Photos or videos clearly showing the issue
- Images of the product and packaging
- A brief explanation of the problem
Failure to provide sufficient evidence may delay or affect the processing of your request.
3. Refund Process
Once your request has been reviewed and approved:
- Refunds will be issued to the original payment method used for the purchase.
- Processing time depends on your bank or payment provider.
- Most approved refunds are completed within 5–10 business days after approval.
4. Return Policy
Returns are accepted only after approval from our Customer Support Team.
Unless the return is due to a verified manufacturing defect, shipping damage, or an incorrect item, products must be:
- Unused and unworn
- In original condition
- Returned with original packaging
- Include all tags, labels, and accessories
Returns sent without prior approval may not be accepted.
5. Order Cancellation & Modifications
If you need to modify or cancel your order, please contact us as soon as possible.
Customer Care: +91 9514935337
We will make every effort to assist you. However, once an order has entered processing, packing, or shipping, modifications or cancellations may no longer be possible.
Before placing your order, please verify:
- Product selection
- Size and color
- Quantity
- Shipping address
- Contact information
- Billing details
6. Refund Request Requirements
To qualify for a refund review:
- Requests must be submitted within 48 hours of delivery.
- Supporting evidence such as photos, videos, courier information, or other requested documents must be provided.
- All claims are verified before approval.
Classic Style Mart reserves the right to reject requests that cannot be verified or do not meet the requirements of this policy.
7. Contact Us
If you have any questions about this Refund & Returns Policy or need assistance with your order, please contact us.
Classic Style Mart
Customer Care: +91 9514935337
We are committed to resolving genuine concerns promptly, fairly, and in accordance with this policy.
8. Policy Updates
Classic Style Mart reserves the right to modify, update, or revise this Refund & Returns Policy at any time without prior notice.
Any changes will become effective immediately upon publication on our website. Customers are encouraged to review this page periodically to stay informed of the latest policy updates.